This form is NOT for medical emergencies. If you are experiencing a life-threatening emergency, call 911 immediately.
Contact us
We are here Monday through Saturday. Reach us by phone, email, or the form below.
Call us
(210) 798-1955
Hours: Mon-Sat, 9am to 3pm
Email or fax
Email: referrals@idsoftx.com
Fax: (210) 798-1451
SEND US A MESSAGE
How can we help you?
Our team responds within one business day.
Non-emergency messages submitted outside of office hours will be reviewed the next business day. If you are experiencing a medical emergency, please call 911.
Office Hours
Monday through Saturday: 9:00 am to 3:00 pm
Dialysis Hours
Mon, Wed, Fri: 4:30 am to 6:00 pm
Tue, Thu, Sat: 4:30 am to 2:00 pm
FOR PHYSICIANS AND CARE TEAMS
Referring a patient?
Use our dedicated referral form for faster routing. We respond to all referrals within one business day.
We make it easy to connect
Whether you are a patient, a family member, or a referring physician, our team is responsive and ready.
We respond fast
Most inquiries answered within one business day by phone or email.
Bilingual team
All staff communicate in English and Spanish. Ask for a Spanish-speaking team member any time.
One team, one number
No phone trees or call centers. You reach the SNG team directly at (210) 798-1955.